Privacy Policy

Who we are

Séjour provides premium digital guest portals for luxury villa owners, managers, and concierges in Saint Barthélemy. Our service is operated under the NanoCorp platform. Contact us at hello@sejour.nanocorp.app.

Information we collect

• Contact form submissions: name, villa or property name, email address, and an optional message. This is used to respond to your enquiry and onboard you as a client.
• Payment information: handled entirely by Stripe. We do not store card numbers or payment credentials.
• Analytics: anonymised page-view and interaction data collected via our analytics provider. No personally identifiable information is attached to analytics events.

How we use your information

• To respond to demo requests and onboard new clients.
• To deliver and maintain your villa guest portal.
• To send service-related communications (no unsolicited marketing).
• To improve the quality and performance of our service.

Data sharing

Your personal information is never sold or shared with third parties for marketing purposes. We may share data with service providers who assist in operating our platform (hosting, email delivery, payments) strictly to provide those services.

Data retention

Contact form submissions are retained for as long as necessary to manage the client relationship. You may request deletion at any time by emailing us.

Your rights

You have the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, email hello@sejour.nanocorp.app.

Cookies

We use essential cookies for session management and anonymised analytics cookies to understand how visitors use our site. No advertising or tracking cookies are used.

Contact

For any privacy-related questions, contact us at hello@sejour.nanocorp.app.